Accessibility statement

This accessibility statement applies to the Service assessment service.

This website is run by the Department for Education. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

AbilityNet (opens in a new tab) has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • the book journey uses a GOV Design system component which is not fully accessible
  • filters rely on JavaScript and don't work with JavaScript disabled

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We'll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact: [provide both details of how to report these issues and contact details for the unit or person responsible for dealing with these reports].

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (opens in a new tab).

Technical information about this website's accessibility

The Department for Education is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the WCAG (Web Content Accessibility Guidelines) version 2.1 AA standard, due to the following non-compliances (and/or) the following exemptions.

Non-accessible content

The content is non-accessible for the following reason(s):

Non-compliance with the accessibility regulations

What we're doing to improve accessibility

We have a dedicated accessibility specialist who will support us with improving the service.

Preparation of this accessibility statement

This statement was prepared on 16 April 2024. It was last reviewed on 16 April 2024.

This website was last tested on 16 April 2024. The test was carried out by the DesignOps team.

We tested the book journey and several random pages from different features.